“Hey,” the design luminary (and then head of computational design and inclusion at Automattic) said, “I am a fan of your work.”“I said, ‘The feeling is mutual,’” Lloyd recalled.
In all of her roles, her work has centered on designing experiences for how we read and write on the internet.
“Designers have the opportunity to intentionally shape how we communicate and how we understand the world around us,” says Lloyd.
“That’s what’s really powerful that keeps driving me forward.”We sat down with Lloyd, now VP of Product Design at Medium, to talk about design ethics, how to manage a crack design team, and how designers can build an internet that empowers rather than exploits.
You spent nine years at the New York Times R&D Lab from 2007 to 2016, which must have been a fascinating time to be innovating how we consume journalism.

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