How Freshworks’ Girish Mathrubootham is readying to create an iPhone-like moment in B2B SaaS

Girish MathruboothamAs a young aspiring entrepreneur, Girish left Austin, Texas, with the idea of making customer support accessible to all in 2010.
Freshworks focused on the global market with a single product, in customer support, and was an instant success.
Freshworks is disrupting traditional CRM, ITSM, Customer Support, and Marketing Automation with its complete customer engagement suite, Freshworks360.
Breaking the siloed IT approachToday, Girish is keen to create an iPhone-like moment in the B2B industry by breaking this siloed IT approach.
However, startups must earn the respect of their customers by engineering great products,” Girish says.

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