DOT made very clear to airlines that they need to provide PROMPT REFUNDS for flights to/from/via the United States (read more here), and European Union also reiterated that refunds per EC 261/2004 are in force too (read more here).
United Airlines was sued on Monday for failing to provide refunds and trying to force passengers illegally to accept vouchers.
The lawyer seeks to get the court to take this as a class action.
If I miss a or cannot take a non-refundable flight, the money in most cases is gone, and I don’t have an issue with it.
I do have an issue, however, if an airline cancels or significantly reschedules a flight and tries to force you to accept a credit voucher.

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